Call for Conservation

On July 8, Gov. Newsom issued both a Proclamation that expands the state’s drought emergency and an Executive Order calling for Californians to voluntarily reduce water use by 15% from 2020. In alignment with the Executive Order, Elk Grove Water District is asking that its customers voluntarily reduce their consumption by 15%.

There are many easy and quick water-saving actions that can be taken today. These include watering just three days per week, dialing back sprinklers by two minutes (while continuing to water your trees), making sure sprinklers and drip irrigation run in the morning to minimize evaporation, adding mulch to conserve moisture, and fixing household leaks.

For information on how to conserve please visit our Conservation Resource page or Be Water Smart website.

Florin Resource Conservation District-

Elk Grove Water District

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District Transparency Certificate of Excellence

Elk Grove Water District has received the Special District Leadership Foundation (SDLF) District Transparency Certificate of Excellence for its promotions of transparency in operations and governance.

Paperless Billing

Make life simple and save the environment. Sign up for paperless billing!

Paperless Billing

New Automated Payment Option!

CALL (916) 249-8944

Available free of charge, 24/7. Have your account # ready and follow the prompts:

-Make a payment

-Check your account balance

-Check your water usage

-All major debit/ credit cards accepted

Water Conservation

Water conservation is necessary for preserving the security and safety of our community. Find out how you can save water, and see what water restrictions are currently in place in Elk Grove Water District.

HOW TO BETTER CONSERVE

WATER RESTRICTIONS

EGWD’s Mission

We are committed to supplying our customers with high quality, safe water along with outstanding customer service for current and future generations.

Transparency
Leadership
Caring
Integrity
Professionalism
Vision

Covid-19 Emergency Rent and Utilities Assistance Program

THE ELK GROVE WATER DISTRICT WANTS TO HELP WITH YOUR WATER BILL

On March 4, 2020, the Governor of the State of California proclaimed a State of Emergency to exist in California due to COVID-19. As a result of this proclamation and further actions taken by the Governor, we know customers may be experiencing a financial hardship during this time and we want to help.

Here are 3 things we are going to do:

NO SHUT OFFS FOR NON-PAYMENT
Starting April 1, 2020, and until further notice, we will not terminate your water service due to non-payment. We want to ensure all our customers have access to safe and clean water at this time.
WAIVING LATE PAYMENT PENALTIES, DOOR TAG FEES AND OVER THE PHONE PAYMENT FEES
Starting April 1, 2020, and until further notice, we will be waiving all late payment penalties, door tag fees and over the phone payment fees. Customers will not be required to repay any of the fees and penalties that are waived.
PROVIDING FLEXIBLE PAYMENT OPTIONS
For customers who may have difficulty paying their bill during this State of Emergency, we are offering payment arrangements. Customers can set up installment payments and divide it over several months. To set up a payment arrangement, call and speak to one of our Customer Service Representatives at 916-685-3556.