We serve Elk Grove Residents in the area roughly between Sheldon Road, Highway 99, and Grant Line Road. To see our boundaries, please view the Area Map.
The Elk Grove Water District meets or exceeds all State and EPA water quality standards. Our water quality staff works with theCalifornia State Water Resources Control Board and independent certified testing laboratories to continuously monitor the quality of the water supplies. Want more details? Click Here to see a copy of our annual Water Quality Report (Consumer Confidence Report).
The Elk Grove Water District is a public utility operated by the Florin Resource Conservation District. The FRCD is governed by a five member, publicly elected Board of Directors who are responsible for assuring the district delivers on its mandate to deliver high-quality drinking water.
The board meets on the third Tuesday of the Month at 6:00pm. Members of the public are always welcome to attend.
Water is our most precious resources. Go to our Conservation Resources page to get many good ideas for saving water.
Elk Grove Water District offers a variety of ways to pay your water bill.
- Pay or view your bill online. Click Here to login or register.
- Pay by check- mailing address: Elk Grove Water District, P.O. Box 1030 Elk Grove, CA 95759
- Call 916-685-3556 - Pay with a live Customer Service Representative during regular business hours
- Call 916-249-8944 - FREE automated payment option. Available 24/7 Have your account # ready and follow the prompts.
- Stop by and make a payment in person. Click Here for a map.
Per the State of California Commercial Code 3311(c)(1), communications concerning disputed debts, including an instrument tendered as full satisfaction of a debt, are to be sent to:
Attention: Patrick Lee
9829 Waterman Rd.
Elk Grove, CA 95624
The Elk Grove Water District is responsible for pipes on the "street side" of the water meter, including all service lines and water mains extending throughout the community. EGWD is also responsible for the water meter itself. If you notice a water leak in the street or near your water meter, please call us at (916) 685-3556 to report it.
The property owner is generally responsible for all pipes and plumbing on the "customer side" of the water meter. This includes the interior plumbing of the home, the outside irrigation system, and the area where the property's water system connects to the water meter.
Your best options are:
- Pay by phone with a live Customer Service Representative during regular business hours ($5.00 fee) 916-685-3556.
- Pay with our FREE automated service, available 24/7, have your account # ready and follow the prompts. 916-249-8944
- Stop by and make a payment in person. Click Here for a map.
- Log in/Register at www.egwd.org to make payment online.
- Contact us immediately to ask how to make payment arrangements. 916-685-3556
Yes. We understand that times can be difficult. Contact us or stop by our office to ask how to make payment arrangements. 916-685-3556
Yes. You should contact customer service so that we can advise what documentation is needed to set up your new account or close your current account.
Please contact our office at (916) 685-3556 with any additional questions.